What do data recovery technicians do? Do they simply plug the drive into some wonderful piece of kit that automatically recovers the data? Do they wave a magic wand and have the data moved directly from your drive to a new one? Is it a con?

The answer is no. Data recovery is a black art, being able to recover data from drives that have failed requires skill, precision and patience. Data recovery technicians have to be able to manipulate drives, open them up and repair small components to enable the safe recovery of data.

A clean room is needed to carry out data recovery effectively, if this is not available and the process takes place without this critical clean air environment you can wave bye bye to your data. As any particle of dust or hair that lands on the platter surface will damage the data way beyond repair.

Some customers feel that they are paying way over the odds for data recovery, and many compare it to the amount they originally paid for the entire computer system. However customers fail to understand the amount of skill and work that goes in the data recovery process and also the number of hours they spend in the lab and the amount of legwork needed to be done to ensure that the customer is happy data they have retrieved .

Hard drives fail for a number of reasons. The main reason being that they have been dropped which has a dramatic effect on the hard drive and its ability to read the data. Data recovery specialists typically see this type of drive failure on a daily basis and work hard to recover that data by using specialist recovery techniques known only to the data recovery industry.